Privacy Policy

Last Updated: May 1, 2025

At Trinity1 (https://trinity1.net), we respect your privacy and comply with the Protection of Personal Information Act (POPIA) in South Africa, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and other applicable laws. This policy explains how we collect, use, share, and protect your personal information, your rights, and how to exercise them.

Who We Are

Trinity1 is a South African sole proprietorship offering IBM Power Systems consulting services. Our website, hosted on Hosting.com, collects data to enhance user experience and generate leads.

Contact: [email protected] | PostNet Suite #058, Private Bag X5071, Stellenbosch, 7600

Information We Collect

We collect:

• Identifiers: Names, email addresses, phone numbers (via OptinMonster forms, e.g., contact forms, Power10 whitepaper downloads).
• Internet Activity: Anonymized IP addresses, browser/device details, pages visited, and behavior (via Google Analytics 4 through Site Kit).
• Other Data: Cookie preferences (via CookieYes).

We do not collect sensitive personal information (e.g., financial data, precise geolocation) or data from children under 13.

How We Collect Information

• Directly: When you submit OptinMonster forms or download lead magnets.
• Automatically: Via GA4 (analytics), cookies (CookieYes, LiteSpeed Cache, Jetpack Boost, OptinMonster), and Hosting.com server logs.
• Third Parties: Only through service providers listed below (no external data sources).

Purpose of Data Collection

We use data to:

• Respond to inquiries and deliver lead magnets.
• Analyze site performance (GA4).
• Optimize speed (LiteSpeed Cache, Jetpack Boost).
• Track and retarget form submissions (OptinMonster).
• Comply with laws (e.g., POPIA, CCPA).

How We Share Your Data

We share data with:

• Google: Anonymized analytics (GA4 via Site Kit).
• OptinMonster: Form submissions and tracking.
• Automattic (Jetpack): Image hosting and optimization.
• Hosting.com: Cached pages (LiteSpeed Cache).
• CookieYes: Consent logs.

We do not sell personal information. Data may be shared for legal compliance or to protect our rights. If targeting EU/UK users, data transfers to the US (e.g., for GA4) use Standard Contractual Clauses.

Your Rights

POPIA (South Africa):

• Access, correct, or delete your data.
• Object to or restrict processing.
• Lodge complaints with the Information Regulator.

CCPA/CPRA (California):

• Know data collected, sources, purposes, and third parties (past 12 months).
• Delete data (subject to exceptions).
• Opt out of sharing (e.g., analytics, tracking).
• Limit sensitive data use (not applicable, as we don’t collect it).
• Non-discrimination for exercising rights.

Opt-Out: Use CookieYes “Reject All” to disable non-essential cookies (analytics, tracking). We honor “Do Not Track” signals.

How to Exercise Your Rights

• Email: [email protected]
• Form: https://trinity1.net/data-request

We respond within 30 days (POPIA) or 45 days (CCPA) after verifying your identity.

Data Retention

• Contact Data: Kept for 2 years post-interaction or until you request deletion.
• GA4 Data: Anonymized, retained for 2 months.
• CookieYes Logs: Kept for 12 months.

Data Security

We use:

• SSL encryption (https://trinity1.net).
• Secure hosting (Hosting.com).
• Anonymized GA4 tracking.
• Consent-based cookies (CookieYes).

While we take reasonable measures, no system is fully secure.

Cookies and Tracking

We use cookies for:

• Functional: Site speed (LiteSpeed Cache).
• Analytics: Behavior tracking (GA4).
• Marketing: Form tracking/retargeting (OptinMonster).
• Consent: CookieYes management.

Manage preferences via the Cookie Settings banner.

Third-Party Links

Our site links to external sites (e.g., IBM). We’re not responsible for their privacy practices.

Children’s Privacy

Our site is not for children under 13. We do not knowingly collect their data. Contact us if you believe we have such data.

Updates to This Policy

We review this policy annually or as needed. Check the “Last Updated” date. We’ll notify you of material changes via email or a site banner for 30 days.

Contact Us

Email: [email protected]
Address: PostNet Suite #058, Private Bag X5071, Stellenbosch, 7600
For POPIA complaints: [email protected]